The fundamental concepts of Excellence (achieving sustainable excellence)
The Fundamental Concepts of Excellence outline the foundation for achieving sustainable excellence in any organization. They can be used as the basis to describe the attributes of an excellent organizational culture.

They also serve as a common language for top management.

These eight Concepts have been identified through a rigorous process that included benchmarking globally, searching extensively for emerging management trends and, last but not least, a series of interviews with senior executives from a cross-section of industries operating across Europe. Each of the Concepts is important in its own right but maximum benefit is
achieved when an organization can integrate them all into its culture.